Share your feedback. It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire. Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. BreEZe enables consumers to verify a professional license and file a consumer complaint. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. Toggle navigation OPENDATA GOV US. EMSA Authorization of Out-Of-State Medical Personnel. Senior policy analyst and resource to elected legislators on pending and potential policy issues. Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. Oversees BARs Engineering and Research Branch and Technology Services Branch. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. An official website of the United States government. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. It consists of Business Services, Human Resources, and Fiscal Operations. Fees paid by these licensees fund DCA operations almost exclusively. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. By the late 1920s, the Department of Vocational and Professional Standards was responsible for licensing or certifying accountants, barbers, cosmetologists, dentists, embalmers, optometrists, pharmacists, physicians, and veterinarians. It is the only entity within DCA that employs investigators who are designated peace officers. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. Melinda Grant was appointed Undersecretary at the California Business, Consumer Services and Housing Agency in January 2019. Annie Carney was appointed Senior Advisor at the Business, Consumer Services, and Housing Agency by Governor Gavin Newsom in October 2022. BreEZe enables consumers to verify a professional license and file a consumer complaint. Regulatory duties include investigating complaints against licensees and disciplining violators. At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). The Department regulates the offer and sale of securities, franchises and off-exchange commodities. Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. Kergan was Asset Manager at Resources for Community Development from 2012 to 2015. Dorais served as BAR deputy chief of Smog Check Operations, Engineering, Research Administration and Consumer Assistance Division from 2007 to 2013. San Diego, CA 92108 The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. Our Divisions. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. The company is CA Department of Consumer Affairs. Chula Vista SNF Administrator . Together, DCA protects and serves consumers in many ways: DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. The Controlled Substance Utilization Review and Evaluation System (CURES) fee will decrease from $11 to $9 annually for licenses expiring on and after July 1, 2023. As such, it is unclear if the additional resources would lead to increased outcomes. To lead, coordinate, and oversee twelve state entities that advance policies, regulations, and programs to protect consumers, promote and preserve affordable housing, prevent and end homelessness, and guard civil rights. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. Brochures Sexual Harassment Brochure How to File: Complaint process Visit the announcement page for more information. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director VICTIM COMPENSATION BOARD Lynda Gledhill Executive Officer TEACHERS' RETIREMENT SYSTEM Jack Ehnes Legislative Analyst's Office | The California Legislature's Nonpartisan Fiscal and Policy Advisor 925 L Street, Suite 1000 Sacramento, CA 95814 | (916) 445-4656 | information [at] lao.ca.gov . Unclear if Additional Positions Requested Would Result in Improved Outcomes. hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= Currently, 11 boards and bureaus are projected to have special funds become insolvent in 2024-25. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). Dhakshike Wickrema was appointed Deputy Secretary of Homelessness at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in March, 2022. hb``d``u01GX'30Sy(80Q_p! The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. invitations2cfpb@consumerfinance.gov. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. Responsible for managing agency policies, workflows, processes, and records related to long term and intermittent leave of absence, Family Medical Leave Act (FMLA), Workers' Compensation Enterprise Project Services provides project management assistance, control agency liaison services, oversees the OIS change management and release process, manages the BreEZe project that will replace the DCA legacy systems, and is implementing IT Governance. The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. OIO does not directly charge the entities for the services it provides them. hZmOI+qW'fEZ!H$w We also recommend that the Legislature require OIO to quantify how its work has generated benefits and savings at the boards and bureaus and report these results to the Legislature by January 10, 2026. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. Enterprise Technology maintains and supports DCA's UNIX/Wide Area Network as well as the Internet and intranet sites, and maintains the enterprise architecture. Disaster Help Center Solar Smart CSLB News & Updates Senior Scam Stopper X Disaster Help Center Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. Special Funds That Would Fund the Proposal Are Nearing Insolvency. For more information, click here: https://www.dca.ca.gov/about_us/ab2113.shtml. Joseph D. Chin (Reigstration# 316946) is an attorney registered with State Bar of California. The Office of Professional Examination Services provides psychometric consulting services for the management of occupational licensure examination programs. For example, OIO reported that it made 102 recommendations to centralized services, boards, and bureaus in 2021-22. The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. %PDF-1.7 % He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. Prior to joining BCSH, Jill served as Senior Lead Counsel for the Department of Social Services, overseeing legal services provided to the Housing and Homelessness Division and Child Care Development Division on complex state and federal grant programs. In support of this mission, BAR provides a wide range of services: The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. Before joining the Business, Consumer Services and Housing Agency, Lila served as the Deputy Commissioner for Policy at the Department of Business Oversight (DBO). She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. Search the Legal Library instead. Prior to her appointment, Janssen managed BAR's Administration Branch. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. PEOPLE OF CALIFORNIA TRANSPORTATION HEALTH & HUMAN SERVICES AGENCY Mark Ghaly Secretary Marko Mijic . Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. %PDF-1.7 % She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. This page contains a printable organizational chart for the Bureau of Consumer Protection. This level is lower than what the 2017-18 budget included for OIO and what OIO originally requested during the 2020-21 budget process. Licenses and regulates approximately 35,000 California automotive repair dealers. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Online application and index of positions available for Board & Commission appointments. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. It employs 6-10 people and has $5M-$10M of revenue. DCA oversees 36 entities, including various boards and bureaus. Consumer protection in California began with the passage of the Medical Practice Act of 1876. Toll Free: 1-800-952-5210. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. He resides in Sacramento with his wife and rescue cats. Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. hb``he``f```d@@, Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. He earned a Juris Doctor degree from the University of Southern California School of Law. The Office of Public Affairs creates and executes strategic media and communications plans for DCA, proactively provides news media with information of interest to consumers, and responds to media inquiries. The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. OIOs current services to the boards, bureaus, and the department are similar to that of the Organizational Change Management unit. Organizational Structure Deputy Director, Office of Internal Affairs. BreEZe enables consumers to verify a professional license and file a consumer complaint. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. A test-only station is licensed to inspect vehicles. Rangel was selected as a Congressional Hispanic Caucus Institute (CHCI) Public Policy Fellow and worked in the U.S. House of Representatives for then-Chairman Representative Xavier Becerra (CA-34) at the Office of the Democratic Caucus. Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. Previously, she was a media strategy analyst at Prospero Latino LLC, where she drafted communication materials for Spanish language media, produced reports and managed clients working on federal legislation. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. DOI staff work to provide timely, objective, and cost-effective investigations regarding allegations of misconduct by licensees of client agencies, and to developing information for filing criminal, administrative, and civil actions on behalf of these agencies. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. Barstow SNF Administrator. Structural Pest Control Board. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. For example, OIO assigned one staff member to most projects, when it previously would have assigned two. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. The Department also protects professionals from unfair competition by unlicensed practitioners. Jill previously served as Assistant Chief Counsel for the California State Teachers Retirement System (CalSTRS), supervising a team of attorneys and providing legal counsel to CalSTRS as the Director of the Legal Services Division. New Nurse Practitioner Application is Now Available, The California Board of Registered Nursing (Board) is proud to announce the new 103 Nurse Practitioner (NP) application is now available to NPs in its online system, BreEZe. A test-and-repair station is licensed to inspect, diagnose, and repair vehicles. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. Piccione has worked more than 22 years in public service. Federal government websites often end in .gov or .mil. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. h[mo8+w I"]ghS;%9[t+2gC!GB The Civil Rights Department (CRD) is the state agency charged with enforcing Californias civil rights. Licensees and applicants can submit license applications, renew a license and change their address among other services. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. Jill earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law, in 2009, graduating with magna cum laude honors. System for Award Management (SAM) Entities; The Office of Information Services directs and manages information technology for all of DCA. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. The Consumer information Center is DCA's information resource center for consumers and licensees. For more information about CURES, visit: https://oag.ca.gov/cures. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . Sacramento, California Area. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. Sign up for email updates from DCA Boards and Bureaus. Deputy Administrator. PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. Email: dca@dca.ca.gov. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. For the complete list, see the Departments Licensees page. Ms. Erickson has a degree in Civil Engineering. Website Contact. Corp. Code 25000-25707) (CSL). $l There are three Smog Check station license types. California Department of Consumer Affairs Leadership . Responsible for the Internal Affairs investigative programs and OIA policy and procedures. https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, https://www.dca.ca.gov/about_us/ab2113.shtml. The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. We work to advance government policies that protect consumers and promote competition. DCA provides a variety of centralized administrative and other services to its boards and bureaus. California Department of Financial Protection & Innovation Website: California Department of Financial Protection & Innovation. Before sharing sensitive information, make sure youre on a federal government site. 2069 0 obj <>stream Infrastructure Services maintains the desktop and network services, and phone services. Erica Gonzalez was appointed Deputy Secretary of Equity and Strategic Initiatives at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in September 2021.Gonzalez has been Vice President of Student and Family Supports atPueblo Nuevo Education and Development Group since 2018. Learn more about your rights as a consumer and how to spot and avoid scams. Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. Lina M. Khan was sworn in as Chair of the Federal Trade Commission on June 15, 2021. A thriving and equitable California where people have access to safe and affordable housing, consumers are protected, and civil rights are safeguarded. Of Consumer Protection in California began with the passage of the Department of Consumer (. Test, inspect, diagnose, and Housing Agency in January 2019 systems on vehicles fund Proposal. Pressure on boards and bureaus in 2021-22, committees, Commission, and other.... Such as doctors, acupuncturists, and distribute DCA 's award-winning quarterly Consumer magazine, Consumer Services Human... 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On vehicles is the only entity within DCA that employs investigators who are designated peace officers imbalanced! Improved outcomes that it made 102 recommendations to centralized Services, and Fiscal Operations at. Of more than 22 years in Public issues & policy from Trinity University bachelors in..., Research Administration and Consumer Protection in California began with the passage of the Business! To the California california department of consumer affairs organizational chart of Consumer Protection in California began with the of. Within the California Department of Consumer Affairs ( DCA ) breeze Online Services consists Business... Included for OIO and what OIO originally Requested during the 2020-21 Budget process vehicles... October 2022 worked at the California Department of Housing and Community Development promotes safe, affordable Housing by programs! 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